Returns Policy

If for any reason you are not happy with your purchase, you may return the item(s) within 30 days for a refund back to the original form of payment, less the shipping charge.  Please return items in original condition (unaltered) with any tags attached. Items that do not meet these criteria will be denied. Final sale items are non-refundable and non-exchangeable.

Beauty products, earrings, online classes and event tickets are non-refundable.

Zhena.TV reserves the right to decline the return of your item(s), or assess a 15% re-stocking fee if the above terms have not been followed. Because we cannot be responsible for packages mailed to us, we suggest that you use a track able and insured mail service. Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed.

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